Privacy Policy
Last updated: December 2024
Information We Collect
When you place an order via WhatsApp, we collect: your name, WhatsApp number, delivery address, and order details. We do not collect payment information directly — payments are made via UPI, bank transfer, or other methods communicated securely on WhatsApp.
How We Use Your Information
We use your information solely to: process and deliver your order, send order updates and tracking information, and respond to your queries. We do not use your data for marketing without consent.
Data Sharing
We do not sell or share your personal data with third parties, except courier partners (who receive your name and address for delivery). Our courier partners maintain their own privacy policies.
Data Retention
We retain order records for 3 years for business and tax compliance purposes. WhatsApp conversation history is subject to WhatsApp's own privacy policy.
Your Rights
You may request deletion of your personal data by contacting us on WhatsApp at +91 7019838992. We will delete your data from our records within 30 days, subject to any legal retention requirements.
Cookies & Analytics
Our website uses Google Analytics and Microsoft Clarity for anonymous usage statistics. These tools collect anonymised data about site visits and do not identify individual users. You may opt out via your browser settings or browser extensions.
Contact
For any privacy concerns, WhatsApp us at +91 7019838992.